Terms and Conditions for Swimlink

1. Introduction

Welcome to Swimlink, a proprietary digital solution developed by Grolink Outgrower Management Limited (“Grolink,” “we,” “us,” or “our”). By accessing or using Swimlink, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, you must refrain from using the platform.

Swimlink is designed to empower smallholder fish farmers by enhancing operational efficiency, productivity, and access to markets.

2. Eligibility

To use Swimlink, you must be at least 18 years old or the age of majority in your jurisdiction. By using the platform, you represent and warrant that you meet this eligibility requirement.

3. Use of the Platform

Swimlink provides the following services:

• Monitoring production activities and costs for operational insights.
• Tracking yield and productivity to measure performance.
• Facilitating seamless market connections for sales at harvest.

You agree to use the platform in compliance with all applicable laws, regulations, and these Terms.

4. Data Collection and Usage

To enhance your experience and provide seamless services, Swimlink collects and processes certain information. By using Swimlink, you consent to our collection, use, and handling of your data as outlined below:

4.1 Types of Data Collected

• Personal Information: Information such as your name, contact details, and account credentials.
• Location Data: Swimlink uses Google Maps API to collect location data for calculating location matrices and providing ease of access to markets.
• Production and Sales Data: Data related to your production activities, costs, yield, and sales.
• Communication Data: Data used for SMS notifications and push notifications through Firebase.

4.2 How We Use Your Data

• To provide and improve Swimlink’s services.
• To connect you with markets and enhance operational efficiencies.
• To offer personalized insights and recommendations based on your data.
• To send you important notifications via SMS and push notifications.

4.3 Data Security

We are committed to protecting your information:

• All sensitive information is encrypted and securely stored.
• Data is backed up regularly and stored securely.
• We implement industry-standard security measures to protect your data.

4.4 Sharing of Data

We do not share your personal or sensitive information with third parties without your explicit consent, except as required by law or to fulfill the services provided by Swimlink.

4.5 Third-Party Services

Swimlink integrates with third-party services, including but not limited to:

• Google Maps API: For location data and ease of access.
• SMS Platforms: For communication and notifications.
• Firebase: For push notifications and secure data handling.

By using Swimlink, you also agree to be bound by the terms and privacy policies of these third-party services, including Google’s Terms of Service and Privacy Policy (https://policies.google.com/terms and https://policies.google.com/privacy).

5. User Responsibilities

You agree to:

• Provide accurate and up-to-date information when creating an account or using Swimlink.
• Maintain the confidentiality of your login credentials.
• Use Swimlink solely for lawful and intended purposes.

6. Intellectual Property

All content, features, and functionality of Swimlink, including text, graphics, logos, and software, are the exclusive property of Grolink and are protected by intellectual property laws.

7. Limitation of Liability

To the maximum extent permitted by law, Grolink shall not be liable for any direct, indirect, incidental, or consequential damages arising out of your use of Swimlink.

8. Termination

We may suspend or terminate your access to Swimlink at our sole discretion, without prior notice, for any violation of these Terms.

9. Amendments to the Terms

Grolink reserves the right to modify or update these Terms at any time. We will notify users of significant changes by posting the updated Terms on the platform. Your continued use of Swimlink constitutes acceptance of the updated Terms.

10. Contact Us

If you have any questions or concerns about these Terms or our data handling practices, please contact us at:

Grolink Outgrower Management Limited
 Email: info@grolink.ng
 Phone: +234 806 560 5660
 Address: Mullinner Towers, 38 Alfred Rewane Street, Ikoyi, Lagos

By using Swimlink, you acknowledge that you have read, understood, and agree to these Terms and Conditions.